Contact

Have a question about a product, order, delivery, return, or warranty request? We're here to help.

Business Information

Store: ProBeautyGear

Operated by: OBP USA LLC

Email: hello@probeautygear.com

Phone: +1 239-686-0417

Address: 12581 Metro Pkwy, Ste 9 B, Fort Myers, FL, USA

Order Support

When contacting us about an existing order, please include your order number, the email address used at checkout, and a brief description of your question or issue.

For damaged, incorrect, or defective products, please include clear photos of the product, packaging, and shipping label whenever possible.

For your security, please do not send full credit card information, account passwords, or other sensitive login credentials by email.

Returns and In-Person Visits

Please contact us before sending any return. Approved returns require authorization and return instructions.

If you plan to visit our location, please contact us in advance to confirm availability and whether pickup or in-person service is available.